What are the check-in and check-out times at Barcelo Maya Caribe?
Check-in is at 15:00 and check-out is at 12:00.
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Barcelo Maya Caribe, Xpu Ha
167US$
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Key details
About Resort
Carr. Federal Chetumal-Puerto Juarez, Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
- Close to pristine private beaches
Perfect
7.1
8.6
4.3
4.9
Loved by guests
"The swim up rooms in the Caribe are absolutely the PERFECT accommodations with kids!"
"The beaches are beautiful and the pools and grounds are in great shape."
"Nice long beach, with many rocky areas to snorkel and find fish, as well as some smooth sandy areas to walk in and just enjoy a swim."
Barceló Maya Caribe is a 5-star hotel designed for families seeking a diverse all-inclusive experience. The resort features access to common areas across four hotels in the Barceló Maya Grand Resort complex, offering extensive amenities like
Rooms & Amenities
Rooms at Barceló Maya Caribe are spacious, bright, and fully equipped, including options like the
Dining & Leisure
Dining options include a
Activities & Services
The hotel provides extensive entertainment with facilities such as an
Events & Local Attractions
Barceló Maya Caribe is equipped for meetings and events, featuring modern audiovisual equipment and diverse spaces suitable for various functions. Guests can access surrounding landmarks such as
Must-do experiences
- Visit Tulum ruins for stunning views and rich Mayan history.
- Swim in the beautiful cenote, Gran Cenote, just a short drive away.
- Try authentic cochinita pibil at a local taco stand in Tulum.
- Explore Akumal Beach to snorkel with sea turtles up close.
- Don't miss the vibrant Xpu Ha beach for a relaxing day by the sea.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
2 persons
39 m²
2 Double beds
Shower
Coffee machine
room details
Junior Suite Swim Up Premium Level
2 persons
55 m²
1 King-size bed
Shower
Private pool
room details
Junior Suite Ocean Front Premium Level
2 persons
55 m²
2 Double beds
Shower
Coffee machine
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Wheelchair access
- Currency exchange
- ATM/Cash machine
- Sundry/Convenience shop
- Gift/Newsstand
- Hairdresser
Sports & Fitness
- Fitness centre
- Boating
- Tennis court
- Mini golf
Services
- Room service
- Car hire
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Night club
- Entertainment
- Spa & wellness centre
- Jacuzzi
Room features
- In-room safe
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Ironing facilities
Bathroom
- Hair dryer
- Free toiletries
Media
- Flat-screen TV
- Cable/ Satellite television
- AM/FM alarm clock
Show more
Dining Onsite
Barcelo Maya Caribe invites guests on a delightful culinary adventure, showcasing diverse dining options that reflect the rich tapestry of global flavors. From vibrant tapas to savory ramen, each venue offers a unique atmosphere, creating a dining experience that's both comforting and authentic.
La Fuente
Spanish
Ambiance
A warm and inviting setting that evokes the heart of Spain, perfect for leisurely dining.
Key Offerings
Experience a range of traditional Spanish dishes, complemented by an inviting atmosphere that encourages sharing and the enjoyment of good company.
Reservation
no
Hours vary.
Tokyo
Japanese
Ambiance
Modern minimalist decor with a serene vibe, providing a peaceful backdrop for your meal.
Key Offerings
Delight in carefully crafted sushi and sashimi, alongside other classic Japanese dishes that celebrate culinary technique.
Reservation
no
Hours vary.
La Trattoria Ristorante Italiano
Italian
Ambiance
An inviting trattoria atmosphere reminiscent of family gatherings, infused with the aroma of rustic Italian cooking.
Key Offerings
Indulge in house-made pasta dishes, wood-fired pizzas, and decadent desserts that transport diners to Italy.
Reservation
no
Hours vary.
Buffet Caribe
International
Ambiance
A vibrant and bustling space that celebrates culinary variety, ideal for families and groups.
Key Offerings
Featuring live cooking stations, guests can savor a rotating selection of international dishes at every meal.
Reservation
no
Open daily from 07:00 - 10:30, 12:30 - 15:00, and 18:30 - 22:00.
Location
Carr. Federal Chetumal-Puerto Juarez, Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
Map view
Carr. Federal Chetumal-Puerto Juarez, Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
City landmarks
Lake
Cenote Azul
920 m
Landmark
Cenote snorkeling
920 m
Landmark
Dolphinaris Barcelo
840 m
Ruin
Adoratorio
1.3
km
Landmark
Jardin Del Eden Cenote
920 m
Nature reserve
Kantun Chi
920 m
Landmark
Cenote, Garden of Eden
920 m
Landmark
Chikin Ha
1.1
km
Landmark
Cenote Cristalino
920 m
Landmark
Blue Cenote
920 m
Landmark
Cenote Eden
1.2
km
Landmark
Cenote Ponderosa
1.2
km
Beach
Xpu-Ha Beach
2.3
km
Beach
Caleta Chac-hal-al
560 m
Landmark
TAO Wellness Center
2.3
km
Landmark
Cenote Media Luna
1.4
km
Marina
Marina Puerto Aventuras Office
2.5
km
Zoo
Dolphin Discovery Riviera Maya
2.4
km
Landmark
Cenote Abierto
2.1
km
Landmark
Eco-Park Santuario De Los Guerreros
2.1
km
Landmark
Xotik-Ha
2.2
km
Museum
Underwater Museum C.e.d.a.m
2.3
km
Landmark
CEDAM Museum
3.0
km
Landmark
Puerto Aventuras Beach Marina and Golf Resort
2.4
km
Landmark
Cenote Chac-Mool
2.5
km
Landmark
Cenote Minotauro
2.6
km
Landmark
Cenote TajMa Ha
3.2
km
Landmark
BioParque Lu'um Balam
3.8
km
Nearby
Night club
Rauxa Show
30 m
Restaurants
Marenostrum
250 m
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
Explore Xpu Ha
Local Activities & Dining
Dolphinaris Barcelo
11 minutes walking
Interactive marine experience featuring dolphin encounters and educational programs ideal for all ages.
Cenote Azul
11 minutes walking
Stunning natural cenote known for its clear blue waters, perfect for swimming and photography.
Adoratorio
15 minutes walking
A captivating archaeological site featuring ancient Mayan ruins amidst beautiful natural scenery.
Jardin Del Eden Cenote
11 minutes walking
A beautiful cenote surrounded by lush vegetation, ideal for swimming and relaxing.
TAO Wellness Center
5-minute drive
A holistic wellness center offering yoga and spa treatments for relaxation and rejuvenation.
Dolphin Discovery Riviera Maya
6-minute drive
Get up close with dolphins through interactive programs designed for thrill-seekers and families.
Marenostrum
3 minutes walking
Seafood restaurant known for fresh catches and a relaxing atmosphere; outdoor seating available.
Rauxa Show
1 minute walking
An enchanting dinner show featuring acrobatics and live music, suitable for all ages.
Cenote Chac-Mool
10-minute drive
Unique underwater museum experience with art installations; great for family visits and scuba diving.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Jack
United Kingdom,
February
2025
6.8/10
The resort has a stunning property and lovely beach, but cleanliness and service left much to be desired. Our room had significant issues and the dining experience was underwhelming, especially with the limited restaurant availability. Overall, while the amenities are appealing, the lack of consistent service made our stay less enjoyable than expected.
Rooms
Our room was in poor condition upon arrival, with a non-flushing toilet and inadequate cleanliness. Despite the beautiful view in the upgraded room, our experience was compromised by maintenance issues. Rating: 3/10
Service
Service was a mixed bag; while some staff were helpful, many seemed overwhelmed and unresponsive. The inconsistencies made it challenging to feel taken care of during our stay. Rating: 4/10
Location
The location is beautiful, with great access to the beach and amenities. The property is well-maintained, making it enjoyable to explore. Rating: 8/10
Dining
Dining was hit or miss; the quality of food was lacking, and our ability to secure reservations at specialty restaurants was very limited. Rating: 5/10
Facilities
The facilities, including the pool and beach areas, were quite nice, featuring great amenities for relaxation. Rating: 8/10
Charlotte
United Kingdom,
November
2024
7.6/10
While the hotel boasts beautiful grounds and a stunning beach, my experience was marred by lackluster service and unexpected charges for activities. Although the rooms were nice, the overall interaction with staff left much to be desired, overshadowing the lovely facilities.
Rooms
7.0
The room was pleasant and nicely maintained, but we experienced some issues with air conditioning and key cards during our stay, which detracted from the overall comfort.
Service
5.0
The service was a significant letdown; staff seemed unsure and unhelpful at times, and we faced delays with our bags and restaurant service.
Location
9.0
The hotel's location was great, with easy access to the beach and pool facilities, which was definitely a highlight.
Dining
6.0
Dining options were decent, but the dining experience felt rushed, and there were some inconsistencies in drink service.
Facilities
8.0
The pool and beach areas were well-kept and offered plenty of space for relaxation, but the lack of clear information about activities was frustrating.
Oscar
United Kingdom,
November
2024
6.4/10
Our family vacation at the resort provided us with some enjoyable moments, especially the beautiful beach and clean pools. However, we faced several issues upon check-in which left us feeling frustrated, and the dining experience didn't quite live up to the expectations we had. The service could use improvements as we often felt neglected during our meals.
Rooms
6.0
We stayed in ocean view premium level rooms which were quite nice, but we had multiple issues with keys and the bedding setup.
Service
5.0
Service had its highs and lows; while some staff were wonderful, we experienced disorganization at check-in and a lack of server presence in the dining area.
Location
8.0
The resort is located in a stunning area with a beautiful beach, but we had a few inconveniences due to the distance of our assigned rooms from certain amenities.
Dining
6.0
The food was okay but often not warm, and we found it challenging to discover meals we truly enjoyed. Buffets feel crowded and noisy.
Facilities
7.0
We found the pools clean and inviting, though they were a bit cold during our stay. Some facilities seemed in need of updates.
Cameron
United Kingdom,
September
2024
8.0/10
I had a great time at the resort, enjoying the spacious beach area and well-maintained pools. The room was lovely with an ocean view, although I did experience a few minor issues. The dining options were pretty good overall, with some standout a la carte restaurants. However, the service was a bit inconsistent, and the value for money could be improved, especially with extra charges for some amenities.
Rooms
8.0
The room was recently updated and beautifully designed, though I noticed a lack of shelves or drawers for clothing.
Service
6.0
The service was friendly, but there were moments of disorganization during check-in, and I had to ask multiple times for information.
Location
10.0
The resort boasts an excellent location with direct access to a huge beach and several pool areas, making it easy to enjoy both.
Dining
7.0
I found the dining experience enjoyable, particularly in the a la carte restaurants; however, some buffet options left room for improvement.
Facilities
9.0
The facilities, including the pools and beach, were exceptional and well-maintained, providing a lovely atmosphere for relaxation.
Daniel
United Kingdom,
September
2024
6.6/10
I recently stayed at this resort with my family and encountered both highs and lows. The rooms were pleasant and well-kept, but the service left something to be desired. The location is great, especially since the beach is beautiful and relaxing. However, the dining options could use some improvement, particularly in terms of better food quality and variety. Overall, we had some enjoyable moments, but there were too many little annoyances that impacted our experience.
Rooms
7.0
The rooms were nice, re-done, and well-kept, though the walls were quite thin, making it a bit noisy at times.
Service
6.0
Service was inconsistent; while some staff were helpful, others seemed indifferent and not overly attentive.
Location
8.0
The location is excellent with beautiful beach access, but it can get busy, which sometimes hindered service.
Dining
5.0
The dining experience was hit or miss; while some restaurants had excellent service, the overall food quality was lacking and often not warm enough.
Facilities
7.0
The facilities were clean and the pools were nice, but the lack of drink service around the pool was disappointing.
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 08:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Barcelo Maya Caribe serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
408
Former name
barceló maya beach & caribe
FAQs
About Barcelo Maya Caribe
How far is Barcelo Maya Caribe from Aeropuerto de Playa del Carmen?
The hotel is located 25 km from Aeropuerto de Playa del Carmen.
What dining options are available at Barcelo Maya Caribe?
The hotel features three restaurants, including a grill-style restaurant and an à la carte Spanish restaurant.
Does Barcelo Maya Caribe have a beach access?
The hotel is a 6-minute walk from its private beach.
What recreational facilities does Barcelo Maya Caribe offer?
Amenities include 8 swimming pools, a kids' club, a gym, and access to a water park.
Is parking available at Barcelo Maya Caribe?
Private parking is available on-site at no additional charge.
What room amenities can guests expect at Barcelo Maya Caribe?
Rooms are equipped with a flat-screen LCD TV, coffee machine, air conditioning, and elegant furnishings.
Are pets allowed at Barcelo Maya Caribe?
Pets are not permitted at the hotel.
What kind of wellness services are available at Barcelo Maya Caribe?
The hotel features a spa offering beauty treatments, fitness classes, and sauna services.
Is there an airport shuttle service provided by Barcelo Maya Caribe?
The hotel offers paid airport shuttle service for guests.
What entertainment options are available for children at Barcelo Maya Caribe?
The hotel includes a children's playground, a kids' club, and evening entertainment.
What are the main highlights of Barcelo Maya Caribe?
Highlights include access to multiple swimming pools, a water park, and a range of dining options across four hotels.
How does Barcelo Maya Caribe cater to business travelers?
The hotel provides a business center with laptops and work desks for corporate events.
Are there any nearby attractions to visit while staying at Barcelo Maya Caribe?
Nearby attractions include Xel-Ha Park and Tulum Archaeological Site.
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